Welcome to TerraTrek Resorts (“we”, “our”, “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website www.terratrekresorts.com.

1. Information We Collect

A. Personal Information
We may collect the following details:

• Name
• Email address
• Phone number
• Address
• ID details (for booking verification)
• Payment information (processed by secure third-party payment gateways)

B. Non-Personal Information

• Browser and device details
• IP address
• Cookies and website usage data
• Referring URLs
• Pages visited and time spent

2. How We Use Your Information

• Process and confirm bookings
• Provide customer support
• Improve website performance
• Send booking updates and promotional offers
• Respond to queries
• Enhance security and prevent fraud
• Comply with legal requirements

3. Cookies & Tracking
We use cookies to improve user experience, analyze traffic, and remember preferences. You may disable cookies through your browser, but some features may not work properly.

4. Sharing of Information
We do not sell or rent your data. We may share information with:

• Trusted third-party service providers
• Legal authorities if required by law
• Resort partners for booking-related operations

5. Data Security
We use industry-standard measures to protect your data, but no method of online transmission is fully secure.

6. Third-Party Links
Our website may contain links to other websites. We are not responsible for their practices. Please review their privacy policies.

7. Your Rights
Depending on your location, you may request to:

• Access your data
• Correct or update information
• Delete your data
• Withdraw consent
• Opt out of marketing emails

To exercise these rights, contact us using the information below.

8. Children’s Privacy
We do not knowingly collect data from children under 16. If you believe we have done so, please contact us for removal.

9. Updates to This Policy
We may update this Privacy Policy. Changes will appear on this page with an updated date.

10. Contact Us
For questions or concerns, contact:

TerraTrek Resorts
Email: info@terratrekresorts.com
Phone: +91 9105544544, 9105533533
Address: Jim Corbett National Park, Mohan Range, Village Bandran Bisht, Marchula, Uttarakhand – 244715